top of page

Terms & Conditions

Payment:

All packages and plans must be paid in full upfront before sessions can begin. We do not offer pay-as-you-go or single session purchases.

Non-Transferable & Refund Policy

Packages and sessions cannot be transferred to another person. If you end your package early, unused sessions are non-refundable. If you cancel within 14 days of purchase and no sessions have started, you may be eligible for a refund (minus any costs incurred).

Package Expiry

  • Session packages have set expiry dates from the first session:

  • Bronze (10 sessions): 40 days

  • Silver (20 sessions): 80 days

  • Gold (30 sessions): 120 days
    You choose when to use your sessions within that time.

Intensive Plans

All intensive plan sessions must be used within the specified timeframe—no extensions or refunds for missed sessions. Daily food updates/photos are required for tracking.

Session Duration

Sessions typically last 40–50 minutes, with a maximum of 60 minutes.

Late Arrivals

There is a 15-minute grace period if you are running late. Please inform your trainer; time beyond this may not be made up.​

Cancellations

To reschedule, you must give at least 24 hours’ notice. Less notice means the session will be lost.

No-Refund Policy

No refunds on any package or plan once the first session has started.

Results Disclaimer

Results depend on individual effort and consistency—commitment is essential!

By purchasing, you agree to these terms and conditions. Thank you for your understanding and dedication!

bottom of page